🚰 What to do if there's a water or power outage in your area
An outage can be scheduled (announced maintenance) or a fault. Knowing which saves you time. Here's how to confirm it, report it and what to keep ready.
Step by step
- 1Check if it's scheduled
Check the list of water (AyA) or power (CNFL and co-ops) outages by province and canton. If it's listed, it's announced maintenance with a time window.
- 2If it's not listed, it may be a fault
Check with neighbors whether it's general or just your home (it could be your breaker or water valve).
- 3Report it to the utility
Water: AyA at 800-REPORTE. Power: CNFL at 1026 or your co-op. Have your account or NISE number ready.
- 4Set alerts for next time
You can subscribe to get an email alert when an outage is scheduled in your canton.